Privacy Policy

We do not sell personal information in exchange for money. We may disclose personal information to carefully selected recipients when necessary for the purposes in this policy:

• Manufacturing, quality-control, logistics, customs clearance, freight, warehousing, and delivery partners.
• Payment processors, banks, accounting providers, and professional advisers.
• Cloud hosting, website, communications, analytics, customer relationship management, and technical support providers.
• Distributors, authorized agents, or service partners where needed to serve your request or relationship.
• Competent authorities, regulators, courts, insurers, and law enforcement where required or permitted by law.
• A buyer, investor, successor, or adviser in connection with a merger, restructuring, financing, sale, or transfer of business assets.

We require service providers to protect personal information and to process it only for authorized purposes, subject to appropriate contractual, technical, and organizational safeguards.

Ignisaero serves customers and business partners internationally. Your personal information may be collected, accessed, stored, or processed in countries other than the country where you are located, including countries that may have data protection laws different from those in your jurisdiction.

When international data transfer safeguards are required, we will use appropriate measures, which may include contractual protections such as standard contractual clauses, adequacy decisions, supplementary technical or organizational measures, your explicit consent where permitted, or another valid transfer mechanism recognized by applicable law.

We use reasonable administrative, technical, and physical measures designed to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures may include access controls, system monitoring, restricted personnel access, secure communication practices, and vendor oversight.

No transmission or storage system is completely secure. You should use caution when sending information online and contact us promptly if you believe your interaction with us is no longer secure.

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, including to provide products and support, maintain business and tax records, meet warranty obligations, resolve disputes, enforce agreements, and comply with applicable legal requirements. Retention periods vary depending on the nature of the information, our relationship with you, and legal or operational requirements.

Our website may use cookies, pixels, local storage, server logs, and similar technologies. These technologies help the website function, remember preferences, understand website performance, protect against abuse, and improve our content and services.

Depending on your location and applicable law, we may request consent before placing non-essential cookies. You can usually manage cookies through your browser settings. Disabling cookies may affect the availability or functionality of certain website features. Where a cookie preference tool is available on our website, you can use it to update your preferences.

We do not knowingly use cookies to collect sensitive personal information. Third-party services may set their own cookies subject to their respective privacy notices and your available choices.

California and U.S. state residents. Where applicable, you may have rights to know, access, correct, delete, or obtain a portable copy of personal information, and to opt out of certain sales or sharing for cross-context behavioral advertising. Ignisaero does not sell personal information for monetary consideration. If our practices constitute "sharing" under an applicable U.S. state privacy law, you may exercise an available opt-out right by contacting us. We will not discriminate against you for exercising applicable privacy rights.

Business contact information. Much of the information we process concerns employees, representatives, and owners of our B2B customers, vendors, and distributors. Applicable privacy laws may treat business contact information differently from consumer personal information; however, we apply this policy to such information where required.

Minors. Our website, products, and business services are not directed to children. We do not knowingly collect personal information from children under the age at which consent is required under applicable law. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

Our website may contain links to third-party websites, platforms, documents, or services. We are not responsible for the privacy, security, availability, or content practices of third parties. We encourage you to review the privacy policy of each third party before providing personal information.

We may update this Privacy Policy from time to time to reflect changes in our business practices, technologies, legal obligations, or services. We will post the revised version on this page and update the "Last updated" date. Where required by applicable law, we will provide additional notice or obtain consent before material changes take effect.